Human Resource Manager

The Human Resource Manager leads the HR function across the organisation — recruitment, industrial relations, performance management, compensation and compliance. This is a hands-on role in a business where HR is expected to be both operational and strategic: running the day-to-day people processes while advising leadership on structure, capability and risk.

Key responsibilities

Recruitment and staffing

• Manage the full recruitment cycle: workforce planning, job descriptions, advertising, screening, interviewing, selection and offers
• Oversee onboarding and probationary reviews
• Maintain an active talent pipeline for recurring and hard-to-fill roles

Industrial and employee relations

• Serve as the first point of contact for employee grievances, disciplinary matters and conflict resolution
• Conduct investigations and prepare documentation in line with the Industrial Relations Act
• Support management in union engagement, collective bargaining and negotiations where applicable
• Represent the organisation at the Industrial Court where required

Performance and development

• Administer the performance appraisal cycle and coach managers through it
• Identify training needs and coordinate delivery within budget
• Support succession planning for critical roles

Compensation, benefits and payroll liaison

• Maintain salary structures and participate in market benchmarking
• Administer benefits including group health, pension and leave
• Work with Finance on payroll accuracy, NIS, PAYE and Health Surcharge compliance

Compliance and HR administration

• Ensure compliance with the Industrial Relations Act, Minimum Wages Act, Maternity Protection Act and OSH Act
• Maintain accurate employee records and HRIS data
• Develop, update and communicate HR policies and the employee handbook
• Produce headcount, turnover, absence and cost-per-hire reporting for leadership

Requirements

Essential

• Bachelor's degree in Human Resource Management, Business Administration, Behavioural Sciences or a related field
• Minimum five years of progressive HR experience, including two years at supervisory or managerial level
• Working knowledge of Trinidad and Tobago labour legislation and industrial relations practice
• Demonstrated experience managing disciplinary and grievance processes end to end
• Proficiency with HRIS or payroll systems and strong Microsoft Excel skills
• Excellent written and verbal communication, with the ability to advise senior management

Desirable

• Postgraduate qualification in HR, Industrial Relations or an MBA
• Membership of the Human Resource Management Association of Trinidad and Tobago (HRMATT)
• Experience in a unionised environment
• Exposure to multi-site or regional operations
• Experience implementing an HRIS or digitising HR processes

Attributes

• Sound judgement and discretion with confidential information
• Comfortable holding difficult conversations and standing firm on policy
• Organised, deadline-driven and able to manage competing priorities